When I gave it a try, and instead of tapping, pressed and held my finger on the Sync Error message notification banner for two full seconds before releasing, the Office 365 login screen immediately appeared. The Solution: As strange as it sounds, we believe it wasn’t working for her because she was tapping the Sync Error message notification banner too quickly. So What: She was feeling defeated and ready to give up. When she’d tap the notification with her finger, it would disappear, but she’d not be taken to the login page to enter her password. The notification instructed her to re-enter her password. She noticed there was a Sync Error message appearing in the OneNote App on her Android phone as a notification banner at the top of the page. The computer would sync and appear like it was up-to-date, but several paragraphs of text were missing. New content she added to the OneNote page via her phone did not appear on the page on her computer The Issue: Her changes did not sync between her phone and her computer. She was using a PC laptop with OneNote 2016 and an Android (Samsung Galaxy) phone with the OneNote App installed. Situation: My technology-literate friend was working with a OneNote Notebook stored in her work OneDrive for Business.

Onenote android phone